
COVID-19 REGULATIONS
To ensure you have a safe visit to our hire centre we have put in place the following measures:
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So we can hire to you safely, we have only opened our hire centre at Lowther Castle with only 1 member of staff at a time.
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Hand sanitiser is available to anyone who approaches the hire centre
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If there is a que when you arrive, please remain 2 metres apart and wait your turn. As we are an open air hire centre, there is plenty of space for this.
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We have a new protective screen at the booking station to protect everybody.
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We always clean helmets and bikes after every use, but we have upped our cleaning procedure, all helmets and contact areas of the bikes are sanitised with 99.9% Isopropyl Alcohol on top of our usual cleaning procedures.
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If you arrive without a booking, we are regularly sanitising the payment terminal and asking customers to sanitise their hands before use.
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We have also set up a self registration system so you have no need to sign paperwork. You can do this on your own mobile via a QR Code available at the hire centre. We also have a tablet that you can use and will be sanitised before and after use.
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As part of our hire procedure, we will not be handing bikes to customers directly, we will set seat heights and then place on a rack for you to collect.
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If you have your own helmet, you are more than welcome to bring that along for your own use.