To ensure you have a safe visit to our hire centre we have put in place the following measures:

  • So we can hire to you safely, we have only opened our hire centre at Lowther Castle with only 1 member of staff at a time.

  • Hand sanitiser is available to anyone who approaches the hire centre

  • If there is a que when you arrive, please remain 2 metres apart and wait your turn. As we are an open air hire centre, there is plenty of space for this.

  • We have a new protective screen at the booking station to protect everybody.

  • We always clean helmets and bikes after every use, but we have upped our cleaning procedure, all helmets and contact areas of the bikes are sanitised with 99.9% Isopropyl Alcohol on top of our usual cleaning procedures.

  • If you arrive without a booking, we are regularly sanitising the payment terminal and asking customers to sanitise their hands before use.

  • We have also set up a self registration system so you have no need to sign paperwork. You can do this on your own mobile via a QR Code available at the hire centre. We also have a tablet that you can use and will be sanitised before and after use.

  • As part of our hire procedure, we will not be handing bikes to customers directly, we will set seat heights and then place on a rack for you to collect.

  • If you have your own helmet, you are more than welcome to bring that along for your own use.